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Privacy Policy

Our privacy policy...like brushing your teeth as a child, not fun but necessary!

Privacy Policy

(Last Update: 01 January 2018)

At Coco and Kate we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Privacy Policy from time to time and any changes will take immediate effect once published.

INFORMATION WE COLLECT

In running and maintaining this website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. This includes but is not limited to when you provide personal information when you book an appointment with us.
  3. Information that you provide when you communicate with us by any means.

By providing information to us, you consent to our collecting this information and using it for that specific reason only.

USING AND STORING YOUR INFORMATION

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

USE OF COOKIES

As with most website you visit, we use ‘cookies’ on our website. A cookie is a small data file that is stored in your web browser that allows Coco and Kate or a third party to remember information about your preferences. They cannot be used to identify you personally.

We use cookies to facilitate booking appointments and to track visitor usage statistics. By using and browsing our website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the website.

THIRD-PARTY PROVIDERS

We use third-party providers on our website to provide the best browsing experience possible. In general, these providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, you should be aware that these providers have their own policies in respect to the information we are required to provide to them. Below are the third-party providers that we use and links to their policies for you to be aware of.

SQUARESPACE

Our website is hosted by Squarespace. You can read their policies here:

STRIPE

Payments for our appointment cancellation fees are processed and managed using Stripe. You can read their policies here:

ACUITY SCHEDULING

Appointments at Coco + Kate are processed and managed by Acuity Scheduling. You can read their policies here:

SOCIAL MEDIA

The website uses integrations provided by various social media platforms including, but not limited to, Twitter, Facebook, Instagram, YouTube and Vimeo. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of www.cocoandkate.co.uk. Please review the policies of these platforms before you use their services and if you do not wish for your information to be disclosed then you should not use these tools.

THIRD-PARTY LINKS

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

QUESTIONS AND CONTACT INFORMATION

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at hello@cocoandkate.co.uk.